SHIPPING TERMS & CONDITIONS

SHIPPING TERMS & CONDITIONS

Is my order confirmed?

You will receive an email as order confirmation. Please email us at help@dramadesigns.in for any queries regarding your order. Please mention your order number in all correspondence with us.

When will you ship my order?

We normally ship-out all orders in 3-4 business days (Business days exclude Sundays and public holidays). Final delivery time will vary based on location.

 

When will my order get delivered?

Transit and delivery time may vary depending on your location and the product category. You will receive an email with shipment details and estimated delivery time.

How much do you charge for delivery?

Shipping charge will be mentioned during Checkout. Currently,we ship only within India.

How can I track my order?

An email is sent to you after the order is shipped. It contains the tracking number and details of the service provider. Your order status is updated to you via emails at every step.

If you are having trouble reading the emails or if you haven’t received any updates, please drop us an email at help@dramadesigns.in

How do I place Bulk Orders?

When you just want more Drama… You can place bulk orders by contacting us via bulk@dramadesigns.in

Customization:

We offer customization depending on the product as well as quantity required. However, for any further queries, you can reach out to us via help@dramadesigns.in

I have received a damaged product, what should I do?

In the event that you receive a damaged product, please initiate a return or reach out to us on help@dramadesigns.in and we will resolve the issue to your satisfaction.

I tried placing my order using my debit card/credit card/Net Banking. The order was not successful but my money got deducted. What really happened with my money?

Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. For assistance you can write to us at help@dramadesigns.in, we will be happy to help you out.